Determinants of the use of Web 2.0 technologies for knowledge sharing in SMEs

Determinants of Web 2.0 technologies for knowledge sharing in SMEs.

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URI: http://hdl.handle.net/10902/9721
ISSN: 1862-8516
ISSN: 1862-8508
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Autoría
Soto Acosta, Pedro; Pérez González, DanielAutoridad Unican; Popa, Simona
Fecha
2014
Derechos
© Springer. “The final publication is available at Springer via http://dx.doi.org/10.1007/s11628-014-0247-9”.
Publicado en
Service Business, Volume 8, Issue 3, September 2014, Pages 425-438
Editorial
Springer
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Palabras clave
Knowledge sharing
SMEs
Internet
Web 2.0
Technology adoption
Resumen/Abstract
ABSTRACT: Web 2.0 technologies are increasingly being used within all knowledge management processes. This paper extends previous studies on the use of internet technologies and knowledge management by analyzing factors affecting knowledge sharing through Web 2.0 technologies within small and medium-sized enterprises (SMEs). Drawing upon the technology-organization-environment framework, a model is developed to examine how distinct contextual factors influence the use of Web 2.0 technologies for knowledge sharing. A data set of Spanish SMEs is used to test the conceptual model and hypotheses. Results show that knowledge sharing through Web 2.0 technologies emerges from internal organizational and technological resources rather than from external pressure.
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