A tertiary study on quality in use evaluation of smart environment applications

Abstract

As the population grows older, the need for special assistance increases, and a modern alternative to mitigate the absence of face-toface caregivers (which is expensive) is to take advantage of technological devices in so called smart environments, which can be an economical and practical solution. Guaranteeing the software quality of applications in these spaces before providing it to end users is essential, especially in situations involving senior citizens or people with motor disabilities. In order to investigate how the quality evaluation of smart environment applications has been performed, we carried out a tertiary study. From a total of 1,028 studies, 21 were carefully selected for analysis. The results confirmed that classical questionnaires and interviews are the techniques that are still used the most for evaluation, but that simulation appears as a new trend to that end.